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Strategic Learning.
Lasting Impact.

Our Services

Learning Strategy & Program Management

From initial concept through implementation, we provide end-to-end management of learning initiatives, ensuring projects remain aligned to business objectives, stakeholder expectations, and organizational priorities.

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Services include:

  • Learning and development strategy

  • Training program planning and execution

  • Project and program management

  • Stakeholder engagement and facilitation

  • Governance and implementation planning

  • Learning portfolio management

  • Learning roadmaps

INSTRUCTIONAL DESIGN & COURSE DEVELOPMENT 

We design engaging learning experiences that help learners build knowledge, develop skills, and apply what they've learned on the job.

 

Services include:

  • eLearning development (Storyline &  Rise)

  • Instructor-led and virtual instructor-led training

  • Curriculum design

  • Microlearning and performance support tools

  • Learning assessments and knowledge checks

  • Facilitation guides and participant materials

  • Video-based learning solutions

Training Evaluation & Performance Improvement

Using data and stakeholder feedback, we assess existing training programs to identify strengths, gaps, and opportunities for improvement.

 

Services include:

  • Training needs analysis

  • Program evaluations

  • Learning analytics and reporting

  • Survey design and analysis

  • Kirkpatrick evaluation strategies

  • Recommendations for program optimization

  • Performance improvement initiatives

Portfolio & Capabilities

Samples of below projects available upon request.

eLearning Project

Designed and developed an end-to-end, multi-module training course on aviation software using Articulate Storyline. The project included collaborating with subject matter experts to analyze technical content, define learning objectives, organize content into a logical instructional sequence, and develop engaging, interactive modules. Course development incorporated custom graphics, software demonstrations, knowledge checks, assessments, and scenario-based activities. The course was managed through the full development lifecycle, including storyboarding, iterative SME reviews, revisions, quality assurance, user testing, and final packaging and deployment to the learning management system (LMS).

L&D Project Supports

Designed and developed an L&D reporting guidebook to help stakeholders effectively interpret and utilize learning metrics and performance data from a custom Power BI dashboard. The project included designing the dashboard to consolidate and visualize key L&D metrics, establishing standardized reporting practices, and translating complex data into actionable insights. The guidebook provided guidance on navigating the dashboard, interpreting key performance indicators, analyzing trends, and using data to evaluate training effectiveness and inform L&D decisions. The project supported a more consistent, data-driven approach to measuring and communicating learning impact across the organization.

Competency Based Training Plan

Designed and developed a comprehensive competency-based training plan for a government organization to strengthen workforce capabilities and align employee development with organizational mission and performance goals. The project included conducting needs analysis, identifying role-specific competencies and proficiency levels, mapping learning objectives to required knowledge and skills, and developing structured learning pathways. The plan incorporated formal training, on-the-job learning, assessments, and performance-based development activities, while establishing a framework for measuring competency growth and training effectiveness. The resulting program provided a scalable, standardized approach to workforce development and continuous learning.

Employee Learning Needs Analysis

Partnered with key stakeholders across a corporate organization to conduct a comprehensive learning needs analysis and identify workforce capability gaps, development priorities, and opportunities for targeted learning solutions. The project included stakeholder interviews and discovery sessions, review of existing learning and performance data, and analysis of current versus desired employee capabilities. Findings were translated into actionable recommendations for training, performance support, and professional development initiatives, helping ensure L&D investments were aligned with business priorities, employee needs, and organizational goals.

Executive Leadership Program Debrief

Developed a comprehensive fiscal year-end report and executive presentation highlighting a corporate Learning & Development team’s key accomplishments, performance metrics, and organizational impact. The project involved consolidating and analyzing data across learning programs, identifying meaningful trends and outcomes, and translating quantitative and qualitative results into a clear story for leadership and stakeholders. The final report and presentation showcased participation, engagement, program effectiveness, major initiatives, and year-over-year accomplishments through data visualizations and executive-level insights, demonstrating L&D’s contribution to broader business and workforce priorities.

What Some of Our Clients Are Saying

Emerson Human capital

"Working with Katie is delightful. Her creativity and knowledge make every project better.  She consistently delivers more than expected. I can't wait for our next engagement. I'm looking for reasons to work together."

- Learning and Development Director

deloitte

"Katie quickly became someone I trusted to keep projects moving. She's incredibly organized, task-oriented, and proactive, making collaboration seamless from start to finish. Beyond her technical expertise, she's approachable, positive, and genuinely invested in helping others succeed. I would welcome the opportunity to work with her again."

- growth and Development Manager

State Department

"From day one, Katie impressed me with her intelligence, professionalism, and commitment to delivering excellent work on time.  She was always approachable, easy to collaborate with, and kept our team focused on the right priorities. I always knew I could count on her to deliver high-quality work on time."

- deputy director

It's so nice to meet you

With nearly 20 years of experience spanning education, government, and corporate learning, I've seen firsthand that effective training is about more than delivering content—it's about improving performance. My career has taken me from public education to developing learning solutions for the U.S. Marine Corps, the U.S. Department of State, the Federal Aviation Administration, and corporate organizations, giving me a unique perspective on how adults learn and organizations grow.

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As a PMP-certified project management professional and DiSC-certified practitioner, I bring both a structured approach to managing complex learning initiatives and a strong understanding of the people and behaviors that drive workplace performance. These perspectives allow me to connect learning strategy, project execution, and human performance to create solutions that are both practical and impactful.

I believe learning should be practical, relevant, and directly connected to organizational goals. Every solution I design is grounded in understanding business needs, identifying performance gaps, and creating engaging experiences that help people apply what they've learned with confidence.

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Whether I'm building eLearning, facilitating workshops, designing competency-based learning programs, developing workforce strategies, or using learning data to inform decisions, my goal is the same: to create learning experiences that inspire capability, strengthen performance, and deliver measurable results.

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Katie Jeffords
Consultant

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